Privacy Policy

The Reclaimed Collective Privacy Policy Last Updated: 1.30.26

1. Introduction: The Reclaimed Collective, LLC ("we," "us," or "our") operates www.reclaimed-co.com. We are committed to protecting your privacy and handling your data with transparency and care. This policy explains how we collect and use information when you visit our website or submit inquiries for therapy and consultation.

2. Information We Collect We collect information strictly to facilitate your care and respond to your requests.

  • Voluntary Information: When you fill out our contact or intake forms, we collect personal identifiers such as your name, email address, phone number, and general reasons for seeking services.

  • Technical Data: We may collect non-personal, anonymous data regarding your browser type, device, and visit duration to optimize our website performance.

3. Zero-Sale Policy We do not sell, trade, rent, or lease your personal information. Your data is never sold to third parties, data brokers, or marketing agencies. We treat your contact information as confidential.

4. How We Use Your Information We use your data solely for the following purposes:

  • To schedule consultations or therapy appointments.

  • To respond to your specific inquiries.

  • To send necessary administrative communications (e.g., intake forms, appointment reminders).

5. Disclosure of Information We do not share your information with outside parties except in the following limited circumstances:

  • Legal & Safety Requirements: If required by law (e.g., a court order), or if necessary to prevent serious harm to yourself or others (Mandated Reporting laws), or to report suspected abuse/neglect of a child, elder, or vulnerable adult.

  • Service Providers: We may use trusted HIPAA-compliant service providers (such as practice management software or secure email hosting including Gmail with BAA signed and SimplePractice) to operate our practice. These providers are contractually bound to keep your information secure and confidential.

6. Cookies We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve access to our site and identify repeat visitors. We may use analytics tools (like Google Analytics) that use cookies to collect anonymous usage data. You can disable cookies through your browser settings at any time.

7. Data Security We implement industry-standard security measures to maintain the safety of your personal information. Information submitted via this website is transmitted via Secure Socket Layer (SSL) technology. If you become a patient, your records are protected in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

8. Third-Party Links Our website may contain links to other sites (e.g., mental health resources, crisis lines). We are not responsible for the content or privacy practices of such other sites.

9. Contact Us If you have questions regarding this privacy policy, please contact us at: The Reclaimed Collective - hello@reclaimed-co.com